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English Version (12 Jersey Ltd)

Privacy Policy Last updated: 20th September 2025
This Privacy Policy lets you know what happens to any personal data that you provide to us, or any that we may collect, observe and/or infer about you. If you need any more information, contact us at contact@12jersey.com.
This Privacy Policy applies only to personal information processed by or on behalf of 12 Jersey Ltd from visitors to our website and other properties where we may place/show it, or as otherwise identified in this Privacy Policy.
Table of Contents
  1. About us and how to contact us
  2. What personal information do we process and what are their sources?
  3. How do we use your personal data?
  4. What are your rights and how to exercise them?
  5. Third-Party Websites and Social Media Services
  6. Children’s Data
  7. Who do we share personal information with?
  8. How long do we keep your information for?
  9. Updates to this Privacy Policy
1. About us and how to contact us We are 12 Jersey Ltd, the controller of your personal data. You can contact us at contact@12jersey.com or via WhatsApp at +44 7707 398492. Our address is 8 Barnstock Bretton, Peterborough PE3 8EH, England.
2. What personal information do we process and what are their sources? We collect information from you when you visit our websites, use our mobile applications (“apps”), purchase something from us, contact us by telephone or email, or otherwise interact with us. We may also receive information from third-party service providers, advertising networks, and social media platforms.
You are not required to provide your personal information, but if you do not provide certain information (such as for a transaction), we may not be able to fulfil your order.
Categories of personal information we process include:
  • Contact Information: Name, Email Address, Telephone Number.
  • Transaction Information: Purchase details, delivery details, payment details.
  • Legal Information: Fraud checks, complaints, and related information.
  • Preference Information: Your marketing preferences and observed interests (e.g., favourite teams/products).
  • Communications: Any communications we have with you.
  • Account Information: Your name, password, and other account-specific details.
  • Observed Information: Online activity gathered automatically, such as browsing history, device identifiers, and IP address.
3. How do we use your personal data? We use your data based on specific “lawful bases” such as your consent, the performance of our contract with you, and our legitimate interests. This includes:
  • Fulfilling your order: To process payment and deliver your goods.
  • Marketing: Sending you direct marketing communications (e.g., emails, SMS) if you have consented. You can opt-out at any time via the unsubscribe link in any communication.
  • Improving our services: Using analytics to understand customer preferences and improve your experience.
  • Personalization: Targeting advertising to your interests and recognizing you as a returning customer.
  • Legal Compliance: Confirming your identity, keeping records required by law, and preventing fraud.
  • Customer Service: Managing your account, competitions, and other promotions you participate in.
4. What are your rights and how to exercise them? You have the right to:
  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete personal data.
  • Ask for your personal data to be erased.
  • Restrict our use of your personal data.
  • Transfer your data to another organization (Data Portability).
  • Withdraw consent at any time.
  • Object to our processing of your personal data for our legitimate interests.
You may exercise any of these rights by emailing us at contact@12jersey.com. If you have concerns, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office in the UK.
5. Third-Party Websites and Social Media Services Our website may contain links to other websites. We have no responsibility or liability for those other websites or their collection and use of your personal data. We suggest you read their privacy policies.
6. Children’s Data Our properties are generally not intended for individuals under 16. We do not knowingly collect personal data from children without parental/guardian consent. If you believe we have inadvertently collected such data, please contact us to have it deleted.
7. Who do we share personal information with? We may share your personal data with:
  • Service Providers: Companies that process data on our behalf, such as IT providers, payment processors, and delivery companies.
  • Business Partners: Third parties whose merchandise we sell, for their own purposes (e.g., marketing), where you have consented or it is necessary for a transaction.
  • Affiliated Entities: Other companies within our corporate group.
  • Legal and Professional Advisors: Such as lawyers and accountants.
  • Authorities: Where required by law.
If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place to protect your information.
8. How long do we keep your information for? We retain your personal information only for as long as needed to fulfil the purposes outlined in this policy and to comply with legal requirements. Generally, the longest we will hold personal data is 7 years from your last transaction for tax, accounting, and risk management purposes.
9. Updates to this Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated version on this website or by contacting you directly, as appropriate.